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PERCENT
Fortune 500 Companies
MILLION
Managers Trained


YEARS
Grounded In Behavioral Science

HOME OF SITUATIONAL LEADERSHIP®

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THE SCIENCE BEHIND DEVELOPING LEADERS

As founder of The Center for Leadership Studies and co-developer of the Situational Leadership® Model, Dr. Paul Hersey was internationally recognized as a leading authority on training and development in leadership and management. The author and coauthor of numerous papers, articles, and books, “Management of Organizational Behavior”, is a true reflection of 50 years of the most significant theory and research developed by thought leaders in the behavioral sciences. This work focuses on the applicability of the Situational Leadership® Model, along with the interaction of people, motivation and leadership.
It was Dr. Paul Hersey’s goal to present a practical model that could be leveraged by a diverse spectrum of leaders for the express purpose of effective influence.

When developing the Situational Leadership® Model, Dr. Paul Hersey had two questions:
  • What is the best leadership style?
  • What are the driving forces behind human motivation?

From his research, Dr. Paul Hersey found that there is no one best leadership style, as it is dependent upon the individual’s level of ability and willingness to complete the specific task. From the 1960s to present, the Situational Leadership® framework has remained an effective tool for leaders to match their behaviors with the performance needs of the individual or group that they are attempting to influence.

THE SITUATIONAL LEADERSHIP® MODEL

The Situational Leadership® Model is a timeless, repeatable framework for leaders to match their behaviors with the performance needs of the individual or group that they are attempting to influence.

The Situational Leadership® methodology is based on the relationship between leaders and followers and provides a framework to analyze each situation based on the Performance Readiness® Level that a follower exhibits in performing a specific task, function or objective. Then, based on the leader’s diagnosis, the necessary amounts of relationship behavior and task behavior are applied and communicated to the follower in order to support their needs and advance development.

With over 14 million leaders trained, the Situational Leadership® methodology is the most successful and widely adopted leadership training model available. Deployed in more than 70% of Fortune 500 companies, our Situational Leadership® Model and influence-focused courses enable leaders to engage in effective performance conversations that build trust, increase productivity and drive behavior change. CLS services customers both domestically and internationally through an extensive network comprised of over 200 learning professionals in more than 25 languages.
We partner with organizations to develop their most important asset, their people!

THE BENEFITS OF SITUATIONAL LEADERSHIP®

  • Creates a common language of performance.
  • Accounts for multi-directional influence.
  • Utilizes task specificity as a measure of performance versus typecasting employees.
  • Allows leaders to effectively drive behavior change.
  • Accelerates the pace and quality of employee development.
  • Teaches leaders to accurately interpret and effectively respond to their environment.

FOUR CORE COMPETENCIES

Situational Leaders learn to demonstrate four core, common and critical leadership competencies:
  • Diagnose an individual’s Performance Readiness® to complete a specific task.
  • Adapt leader behavior based on the diagnosis.
  • Communicate an influence approach in a manner that followers can both understand and accept.
  • Advance by managing the movement toward higher performance.
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“Thank you for introducing the concepts of Situational Leadership® to our management team. The practical application of the behavior-based leadership training will be particularly useful in helping Wallem build our leadership capacity and in empowering our staff.”

Rob Grool
Group Managing Director
Wallem Group


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We are thrilled to be selected as a
top leadership training company for
the 7th year in a row!

"Performance leadership is about you influencing others to do the work, to do it well, and to feel good about doing it.
It is about closing the performance gap and the perception gap; and aligning your intention and your action."


Tan Joo Seet
Managing Director, Center for Leadership Studies (Asia) Pte Ltd

"Our purpose is to fulfill a legacy of leadership by equipping people at all levels of an organization to effectively influence, engage and succeed."

Maureen Hersey Shriver
CEO, The Center for Leadership Studies
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January 1, 2023. (Light).